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Typically, you can submit maintenance requests through an online portal, by phone, or via email. Check with your property management for the preferred method.
Emergencies may include issues like flooding, electrical problems, or heating failures. Your lease or property management should define what constitutes an emergency.
The time frame can vary. Emergencies are usually addressed immediately, while non-emergency requests may take a few days to a week. Clarify the expected response time with your property management.
The lease agreement typically outlines the responsibilities of the landlord and tenant. Generally, landlords are responsible for major repairs, while tenants handle minor maintenance
Check your lease agreement. Some landlords allow minor repairs by tenants, but major repairs are usually the responsibility of the property management.
Payment methods vary. It could be through an online portal, check, direct deposit, or other means. Clarify the accepted payment methods with your property management.
Review your lease agreement for the pet policy. Some properties have restrictions or require additional deposits for pets.
Contact your property management well in advance to discuss lease renewal options. They will provide details on the renewal process.
Review your lease agreement to understand the policy on subletting. Some landlords may allow it with approval, while others prohibit it.
Report noise complaints to your property management. They may have specific procedures for handling such issues.
Inquire about security features on the property and any community safety measures. This could include surveillance, secure entrances, etc.
Ask about the process for receiving packages. Some properties have package lockers, while others may have a front desk where packages are held.
Clarify which utilities (electricity, water, gas, internet, etc.) are included in your rent and which ones you are responsible for paying.
Keep emergency maintenance contact numbers handy. Your property management should provide this information.
Review the lease terms regarding lease renewal and breaking the lease. There may be penalties or specific procedures to follow.
Always refer to your lease agreement and property management for specific information related to your residence. If you have additional questions, it’s best to communicate directly with your property management or landlord.
Areas Of Operation:
Greater Boston Area
Inside route 495
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